Privacy Policy

Last updated: May 2026

Introduction

10X Civil ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of personal information:

  • Name, email address, and phone number when you submit a contact form or enquiry
  • Project details you share with us during initial consultations
  • Files you upload through our contact form such as plans, documents, or images
  • Website usage data such as pages visited, time on site, and referral sources
  • Device and browser information collected automatically when you visit our website

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide project consultations
  • Deliver our civil works and construction services
  • Improve our website and user experience
  • Comply with legal and regulatory obligations

Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. This helps us understand how visitors interact with our site so we can improve it. You can control cookie settings through your browser preferences.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Your data is stored securely and we limit access to those who need it to perform their duties. We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

File Uploads

When you upload files through our contact form such as plans, documents, or images, those files are stored securely and used solely for the purpose of assessing your enquiry. We do not share uploaded files with third parties except as necessary to deliver our services. You retain ownership of all files you upload.

Third Party Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information where appropriate
  • Withdraw consent for marketing communications at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

10X Civil
38 Gilletta Road, Auckland 1041
Email: accounts@10xcivil.nz
Phone: +64 22 073 9223

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.